Your XPENG.Your version.Your answers.
XOS changes decoded, owner-reported faults tracked and practical UK tools built around the car you drive.
Tools built around XOS.
Start with the functions XPENG owners use, question and troubleshoot most.
Find the right words
Search tested phrases for climate, navigation, windows and media. The current verified library is for the UK G6 facelift on XOS 5.9.5.
02 · FAULTSCheck what owners report
See live owner signals, practical checks and whether a fix helped.
03 · XOSCompare your version
Understand what changed before—or after—you install an update.
04 · SUPPORTBuild a clearer report
Turn symptoms and vehicle details into a useful support summary.
Only what applies to your XPENG.
Choose your model
Filter guidance, UK status, official sources and software by vehicle. Legacy P7 guidance remains available separately.
PLAIN ENGLISHSolve a problem
Keys, apps, screens, charging and everyday behaviour.
UK CONDITIONSTest a journey
Allow for motorway range, charging conditions, stops and a sensible arrival margin.
OFFICIAL SOURCESFind your manual
Open the correct XPENG documentation for your model.
New and updated guidance.
P7+XPENG P7+ charging cable will not release: safe unlock order
End the session, unlock normally and use the P7+ emergency-release route only when the handbook conditions are satisfied.
Read guide →
X9XPENG X9 charging cable will not release: safe recovery
Separate a live charging session, vehicle lock and chargepoint latch before using the X9 emergency-unplugging control.
Read guide →
G6XPENG G6 Bluetooth phone will not connect or keeps disconnecting
Separate media Bluetooth, phone-key Bluetooth and CarPlay or Android Auto before rebuilding the connection cleanly.
Read guide →
G9XPENG G9 Bluetooth phone will not connect or keeps disconnecting
Fix the intended G9 phone connection without confusing media pairing, projection and phone-key access.
Read guide →
P7+XPENG P7+ Bluetooth phone will not connect: pairing and priority checks
Identify media, projection, account or phone-key Bluetooth before removing the relevant P7+ connection and pairing again.
Read guide →X9XPENG X9 Bluetooth phone will not connect or the wrong phone connects
Control phone priority in a shared X9 and separate media Bluetooth, projection, account login and phone-key access.
Read guide →