A recording error is frustrating, especially when you expected the car to capture an incident. Before buying another USB drive, establish which camera function is involved and protect any footage you already have.

Check the equipment first

This is an evidence-preservation and fault-reporting checklist for UK G6 owners with a recording function fitted. It does not establish that every G6 has a built-in recorder or parked recording. The original G6 handbook linked from XPENG UK's owners page describes a power supply for an external DVR; that does not establish the storage requirements of a later built-in system.

Four camera functions that should not be confused

  • Driving recorder: footage saved during a journey, where fitted and enabled.
  • Parked monitoring: a separately supported function with its own conditions. A working journey recording does not prove parked recording is active.
  • Parking or turn-view cameras: a live picture on the screen does not establish that a video file is being saved.
  • Driver monitoring: a cabin camera warning is a different issue from a USB recording error.

Use the name and warning actually displayed by your car when asking for help.

If footage matters, preserve it before troubleshooting

  1. Park safely. Note the incident time, allowing for a possible difference between the car clock and another device.
  2. Follow your recorder's instructions for stopping recording and removing storage. Do not pull out a drive during an active write.
  3. Keep an unchanged copy of the available files before trying repairs, formatting or editing. Include adjacent clips and camera folders, not just the first file you can play.
  4. Check that the copied file opens and covers the relevant time. A thumbnail or recording icon alone is not proof that the incident was captured.

Do not format storage containing footage you still need. Recording systems may overwrite older material; follow the fitted system's instructions promptly.

For a “read/write speed” or “cannot record” message

Record the exact message, the G6 generation, installed XOS version, USB port used, drive make/model/capacity and whether the problem started after an update. Describe whether it happens immediately, after parking, or on the next journey. A temporary recovery after reconnecting a drive does not establish the cause or a permanent fix.

Check the current in-car help or obtain written confirmation from XPENG for the required port, supported capacity, sustained write requirement and formatting method for your exact system. A USB connector shape or an advertised peak transfer speed is not sufficient compatibility evidence. Keep the old drive and error record until the fault is understood.

What this guide does not recommend

There is no verified UK requirement here for a particular drive brand, 256 GB versus 512 GB, filesystem or allocation-unit size. Do not repeatedly buy drives or follow an overseas formatting recipe as a substitute for the exact-car specification. Do not open trim, disconnect vehicle power or disable safety cameras to investigate a storage error.

If an exact-specification drive still fails, send the reproducible sequence and warning to support. Ask whether they need a diagnostic inspection or a software investigation. Keep private journeys, number plates and faces out of public troubleshooting posts.

Prepare a support summary · Read the existing OTA preparation guide · More G6 owner questions

Source and scope

Reviewed 16 October 2026. XPENG UK owners resources link to the original G6 UK handbook, printed pages 190–192, covering external DVR power and USB interfaces. That handbook is not a built-in-recorder specification for later G6 versions. The preservation and reporting checklist is original MyXPENG editorial guidance, prompted by owner questions; it is not a manufacturer repair procedure.